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Team Building: Developing High Performance Teams
Original price was: $250.00.$200.00Current price is: $200.00.After you complete this course, you will understand how to apply the TORI model, Tuckman and Jensen’s five stages of team development, and Glenn Parker’s 12 characteristics of effective teams to develop high-performance teams. You will also complete the Velsoft team player type assessment to help you identify how you behave in a team and how you can connect with others. -
Coaching and Mentoring
Original price was: $150.00.$120.00Current price is: $120.00.In this course, you will learn how coaching and mentoring differ from each other. You will also learn the key aspects of each skill as well as supporting skills (such as goal setting, communication, feedback techniques, and adult learning principles). -
Public Speaking: Presentation Survival School
Original price was: $150.00.$120.00Current price is: $120.00.After you complete this course, you will be able to establish rapport with your audience, implement techniques to reduce nervousness and fear, understand your strengths as a presenter and how to appeal to different types of people, recognize how visual aids can create impact and attention, develop techniques to create a professional presence, learn some different ways to prepare and organize information, and prepare, practice, and deliver a short presentation. -
Critical Thinking
Original price was: $250.00.$200.00Current price is: $200.00.In this course, you’ll learn what critical thinking is all about, what characteristics a critical thinker has, and what skills you may want to work on. Then, you’ll work your way through a seven-step critical thinking model. Supporting skills, such as asking good questions, applying common sense, and thinking creatively, are also covered. -
Getting Your Job Search Started
Original price was: $150.00.$120.00Current price is: $120.00.In this course, you will learn how to manage change, identify your values and skills, consider your vocation, find jobs, network, and set goals. Then, you should be ready to start the search for your dream job. -
Business Process Management
$200.00To begin this course, you will learn about business process management and three related skill areas: business analysis, enterprise content management, and business process re-engineering. Then, you will work through the five stages of the business process life cycle: vision, design, modeling, execution, monitoring, and optimization. Tools such as automation, business rules, workflow engines, what-if analysis, process mining, business activity monitoring, the balanced scorecard, Lean, and Six Sigma are also covered. -
Selling Smarter
Original price was: $250.00.$200.00Current price is: $200.00.In this course, you will learn why consultative and customer-focused selling are so important. You’ll also learn about the sales cycle, setting goals, ways to increase your average sale, and where to find new clients. -
Creating a Dynamite Job Portfolio
Original price was: $150.00.$120.00Current price is: $120.00.In this course, you’ll learn about the different aspects of your job package, including your resume, cover letter, and job portfolio. You’ll also receive a plan that will get you to a job in 60 days, techniques for writing thank-you notes, and tips for choosing your references. -
Anger Management: Understanding Anger
Original price was: $150.00.$120.00Current price is: $120.00.This course will help you identify how anger is affecting you. You will also learn about the anger process, trigger thoughts, behavior types, and coping strategies. -
Process Improvement with Gap Analysis
$200.00You will learn how to embrace Process Improvement with Gap Analysis during this course which provides you with the knowledge of what gap analysis is, examples, templates, and the guidance to implement an analysis in your situation. -
Project Management Training: Understanding Project Management
$200.00This in-depth course will take you through all aspects of project management. First, you will consider what a project is and what a project manager does. Then, you will work through the four stages of the project life cycle: conceptual, planning, execution, and termination. You will also learn some supporting skills, like teamwork, communication, and presentation. -
Building Your Self Esteem and Assertiveness Skills
Original price was: $150.00.$120.00Current price is: $120.00.At the end of this course, you will be able to: define what the balanced scorecard is, identify the benefits of the scorecard, create a vision statement for the balanced scorecard, understand what corporate values, mission statements, and vision statements are and how they tie into the balanced scorecard process, determine if the balanced scorecard is right for your organization, describe the key elements of the balanced scorecard process, identify a strategy map, tactical action plan, and balanced scorecard, identify the components of supporting balanced scorecard plans, understand what processes you will need to support the balanced scorecard, and, identify the members of different balanced scorecard teams. -
Emotional Intelligence
Original price was: $150.00.$120.00Current price is: $120.00.This course will introduce you to the history of emotional intelligence and what it’s all about. You’ll explore the most popular theories, including the EI blueprint, Martin Seligman’s ABC’s of optimism, the VALUE and SOLER techniques, Ekman’s seven basic emotions, and Plutchik’s wheel. You’ll also explore your personal values and vision statement to help guide you in your emotional intelligence development. -
Being a Team Player
Original price was: $150.00.$120.00Current price is: $120.00.Teamwork is essential in any organization, and strongly influences whether a venture succeeds or fails. Participants will learn what characteristics are common to team players, how to demonstrate to others that you are a good team player, types of teams and which ones are vital to every workplace, reasons teams fail, and strategies to ensure success. Other courses that may be of interest are Creating a Positive Work Environment, Making Your Business Better, Problem Solving and Decision Making, Team Building- Developing High Performance Teams, and Communication Strategies. -
Performance Management: Managing Employee Performance
$200.00In this course, you will learn about the Shared Management Model, which helps the manager transfer motivation and responsibility for results to the employee. This course will cover all three phases of the model: preparing the employee for the job, motivating them to do it, and evaluating their performance. -
E-Commerce Management
Original price was: $150.00.$120.00Current price is: $120.00.This course will give you the skills to develop, design, test and successfully run your e-commerce business. It looks at important components such as business plans and marketing while touching upon payment methods, software solutions, security and fraud awareness, and much more. With those topics covered you will have the skills to take your e-commerce business to the next level. -
Workplace Violence: How to Manage Anger and Violence in the Workplace
Original price was: $150.00.$120.00Current price is: $120.00.In this course, you will learn a nine-stage plan to help organizations prevent violence. You will also learn how to respond to violent incidents, manage anger, and implement design and hiring practices that will keep employees safe. -
Project Planning: All You Need to Know
$200.00Once you complete this course you will have learned several valuable new skills that will allow you to properly plan for a project. You will come away from this course knowing about project management basics and how to being project planning. You will learn about the Work Breakdown Structure, how to prepare a basic schedule and all about Resource Breakdown Structures. You will conclude this course by learning about project planning worksheets. -
Managing Difficult Conversations
Original price was: $150.00.$120.00Current price is: $120.00.This course will give you an eight-step process for a difficult conversation, as well as some things to consider when deciding to have the conversation (such as your desired outcome, the time and place, and how to stay safe). You’ll also learn how to speak persuasively, ask good questions, and listen actively. -
Managing Across Cultures
Original price was: $150.00.$120.00Current price is: $120.00.During this course you will learn about cultures and how to integrate them into the workforce through effective communication and team building. In addition, you are going to be shown ways managing over a cross-cultural spectrum and building a multicultural organization by dipping into the global talent pool. -
Building Relationships for Success in Sales
Original price was: $250.00.$200.00Current price is: $200.00.This course will teach you how to leverage customer-focused selling, identify what influences relationships, expand your communication skills, manage your body language, develop a professional handshake, and grow your network. -
English as a Second Language: A Workplace Communications Primer
Original price was: $150.00.$120.00Current price is: $120.00.This is an opportunity to review and enhance your proficiency in listening, speaking, reading and writing. You will find that being aware of cultural and workplace influences will help keep them from creating barriers to communication. Practical information on selecting the right words, and combining them effectively to get your message across, will improve your verbal and written communication. Specific advice on email, videoconferencing, proposals, and selling your ideas will further improve your communication skills. -
Active Listening
Original price was: $250.00.$200.00Current price is: $200.00.In this course, you will learn what active listening is and what qualities active listeners have. You’ll also learn how to manage your body language, create a positive listening attitude, encourage conversation, build relationships, and get over listening roadblocks. -
Communication Strategies
Original price was: $150.00.$120.00Current price is: $120.00.This course will teach you all about the various aspects of communication. You will learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness. -
Vendor Management Essentials
$200.00This course will take you through a Vendor Management process including outlining a Vendor Policy Document, developing Vendor Key Performance Indicators, assessing of potential vendor risk, describing components of a vendor contract, and monitoring the performance and relationship of vendors using questionnaires, form and auditing. -
Safety in the Workplace
Original price was: $150.00.$120.00Current price is: $120.00.After you complete this course, you will be able to: Understand the difference between a safety program and a safety culture, Use resources to help you understand the regulations in your area, Launch a safety committee, Identify hazards and reduce them, Apply hiring measures that can improve safety, Explain what a safety training program will involve, Identify groups particularly at risk for injury and know how to protect them, Help your organization write, implement, and review a safety plan, Respond to incidents and near misses, Understand the basics of accident investigation and documentation. -
Dealing With Difficult People
Original price was: $150.00.$120.00Current price is: $120.00. -
Self-Leadership
Original price was: $150.00.$120.00Current price is: $120.00.In this course, you will explore the four pillars of self-leadership: knowing who you are, knowing what you do, knowing what you need to learn, and using what you know. -
Progressive Discipline
Original price was: $150.00.$120.00Current price is: $120.00. -
Time Management
$200.00After you complete this course, you will be able to better organize yourself and your workspace for peak efficiency, understand the importance of, and the most useful techniques for, setting and achieving goals, plan and schedule your time efficiently, learn how to set priorities, discover the ingredients for good decision-making, learn what to delegate and how to delegate well, take control of things that can derail your workplace productivity, create order and get organized, and manage your workload. -
Lean Process Improvement
$200.00This course will teach you the foundations of Lean through the Toyota precepts and the five critical improvement concepts (value, waste, variation, complexity, and continuous improvement). Then, you will learn about tools to perform continuous improvement in your organization, including 5S, 5W-2H, PDSA, DMAIC, Kaizen, Genchi Genbutsu, and Lean data mapping methods. -
Writing for the Web
Original price was: $150.00.$120.00Current price is: $120.00.This course will teach you how to design and structure web writing, create eye-catching headlines, develop user-friendly websites, add audio and video to your writing, and leverage search engine optimization to get noticed. -
Working Smarter: Using Technology to Your Advantage
Original price was: $150.00.$120.00Current price is: $120.00.In this course, you’ll learn how to use technology to your advantage. Computers, various types of applications, software purchases, technical training, IT budgets, security, privacy, usage policies, ergonomics, instant messaging, and telecommuting are all covered. -
Crisis Management
$200.00To begin this course, you will learn how to put the right people in place with a crisis management team and appropriate training. Then, you will learn how to identify and assess crisis risks, develop a response process, and gather appropriate resources. You will also learn how to respond to, document, and investigate crises; establish an emergency operations center; create a continuity plan; and recover from a crisis. -
Creating a Positive Work Environment
Original price was: $150.00.$120.00Current price is: $120.00.Here you will learn how to recognize a positive work environment and understand the key elements that are needed to create one. You will also discover what you can do personally to build on in your workplace and figure out what type of team player you are. Along the way you will be shown the importance of effective workplace relationships in creating and maintaining a positive environment at work. You will also reveal your personal strengths and weaknesses in working cooperatively and your preference for dealing with workplace conflict.
