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Influence and Persuasion
Original price was: $150.00.$120.00Current price is: $120.00.In this course, you will learn how to speak persuasively, communicate with confidence, build rapport, develop a strong presentation, and leverage storytelling. You’ll also receive an introduction to basic neuro linguistic programming techniques. -
Employee Accountability
Original price was: $150.00.$120.00Current price is: $120.00.You will begin this course by exploring what accountability is all about and some recent events that have caused people to look at accountability more closely. Then, you’ll learn ways to build accountability and ownership in your organization and make yourself more accountable. Supporting skills, like goal setting, feedback, and delegation, are also covered. -
Conquering Your Fear of Speaking in Public
Original price was: $250.00.$200.00Current price is: $200.00.After you complete this course, you will be able to: Speak with more confidence in one-on-one conversations, Feel more confident speaking socially or small groups such as meetings, and Practice developing these skills in a safe and supportive setting. -
Encouraging Sustainability and Social Responsibility in Business
Original price was: $150.00.$120.00Current price is: $120.00.This course will introduce you to the basics of sustainability and corporate social responsibility using ISO 26000 guidelines as a framework. These principles include organizational governance and ethics, operating practices, human rights and labor practices, environmental awareness and sustainability, consumer issues, and community involvement. -
Team Building: Developing High Performance Teams
Original price was: $250.00.$200.00Current price is: $200.00.After you complete this course, you will understand how to apply the TORI model, Tuckman and Jensen’s five stages of team development, and Glenn Parker’s 12 characteristics of effective teams to develop high-performance teams. You will also complete the Velsoft team player type assessment to help you identify how you behave in a team and how you can connect with others. -
Respect in the Workplace
Original price was: $150.00.$120.00Current price is: $120.00.After you complete this course, you will be able to: Define and deal with bullying, abuse, harassment and discrimination, Identify and address unconscious bias, Identify power dynamics in the workplace, Be empowered as a bystander to take effective action, Understand and manage common emotions in the workplace, Understand mental health outcomes of prolonged or unaddressed disrespectful behavior, and Foster respect in your workplace. -
Creativity In The Workplace
Original price was: $150.00.$120.00Current price is: $120.00.After you complete this course, you will be able to, define creativity, identify the characteristics of a creative person, develop your creativity, understand the importance of creativity in the workplace, identify the benefits of creativity in the workplace, examine creative corporate cultures, foster creativity in the workplace, and apply brainstorming techniques. -
Getting Your Job Search Started
Original price was: $150.00.$120.00Current price is: $120.00.In this course, you will learn how to manage change, identify your values and skills, consider your vocation, find jobs, network, and set goals. Then, you should be ready to start the search for your dream job. -
Active Listening
Original price was: $250.00.$200.00Current price is: $200.00.In this course, you will learn what active listening is and what qualities active listeners have. You’ll also learn how to manage your body language, create a positive listening attitude, encourage conversation, build relationships, and get over listening roadblocks. -
Digital Transformation
Original price was: $150.00.$120.00Current price is: $120.00.This course aims to define digital transformation, and provide an understanding of why it matters, as well as take a look at businesses that are successfully undertaking this change. It will also help you begin developing a digital strategy for your own company. -
Communication Strategies
Original price was: $150.00.$120.00Current price is: $120.00.This course will teach you all about the various aspects of communication. You will learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness. -
Building an Online Business
Original price was: $150.00.$120.00Current price is: $120.00.This course will lead you from your idea to your online business. It will take a look at important components such as business plans and marketing while touching upon payments, online marketplaces, and much more. With those topics covered you will have the skills to become an online entrepreneur. -
Giving Effective Feedback
Original price was: $150.00.$120.00Current price is: $120.00.In this course, you will learn about the essential elements of feedback, important communication techniques, and a framework for informal and formal feedback. You’ll also learn some tips for receiving feedback. -
Research Skills
Original price was: $250.00.$200.00Current price is: $200.00.In this course, you will learn basic research skills, such as reading, memory recall, and note-taking. You will also learn how to create different kinds of outlines for different stages of your project, and how to move from the outline to writing, editing, and polishing. As well, you’ll learn how to find information using the library’s Dewey Decimal System, journals, and the Internet. -
Transgender Employees: Creating an Inclusive Work Community
Original price was: $150.00.$120.00Current price is: $120.00.In this course, you are going to learn about the importance and elements of safe inclusive workspaces for transgendered persons – those identifying as one gender but born into the body of the opposing gender. You will consider terminology, elements, policies, and resources to build and sustain a safe, inclusive environment for transgendered employees and increase the comfort level and productivity off all in your organization. -
Selling Smarter
Original price was: $250.00.$200.00Current price is: $200.00.In this course, you will learn why consultative and customer-focused selling are so important. You’ll also learn about the sales cycle, setting goals, ways to increase your average sale, and where to find new clients. -
Performance Management: Managing Employee Performance
$200.00In this course, you will learn about the Shared Management Model, which helps the manager transfer motivation and responsibility for results to the employee. This course will cover all three phases of the model: preparing the employee for the job, motivating them to do it, and evaluating their performance. -
Workplace Ergonomics: Injury Prevention Through Ergonomics
Original price was: $150.00.$120.00Current price is: $120.00.In this course, you will learn how to identify, assess, and resolve ergonomic issues. You will also learn about basic ergonomic principles for sitting, standing, lifting, transporting items, and using tools. Ergonomic environments and workstations will also be covered. -
Critical Thinking
Original price was: $250.00.$200.00Current price is: $200.00.In this course, you’ll learn what critical thinking is all about, what characteristics a critical thinker has, and what skills you may want to work on. Then, you’ll work your way through a seven-step critical thinking model. Supporting skills, such as asking good questions, applying common sense, and thinking creatively, are also covered. -
Fundamentals of Writing
Original price was: $250.00.$200.00Current price is: $200.00.Specific learning objectives include: how to write clearly, concisely, completely, and correctly; how to make sure words agree; how to recognize and use active voice; how to write proper sentences; how to use practical and inclusive language; how to use different punctuation marks; and, how to revise and proofread. -
Dealing With Difficult People
Original price was: $150.00.$120.00Current price is: $120.00. -
Critical Elements of Customer Service
Original price was: $150.00.$120.00Current price is: $120.00.This course is all about the critical elements of customer service: a customer service focus that is defined within, and given life by, your organization. In order to be successful, this focus must be reinforced every day, measured, and improved upon. -
Becoming a Progressive Employer: Setting Trends Instead of Following Them
Original price was: $150.00.$120.00Current price is: $120.00.In this course, you will gain an understanding of what being progressive means, and then take time to truly examine this concept through activities and discussion. You will look at the process involved in going from the status quo to being progressive, along with how to develop or enhance a progressive mindset and innovative ideas. The last part of the course involves understanding the importance of a succession plan to a progressive organization. -
Digital Citizenship: Conducting Yourself in a Digital World
Original price was: $150.00.$120.00Current price is: $120.00.You will be presented with the concept that, just as in the real world we have certain rights, responsibilities, and standards of behavior as citizens, this is true in the digital world as well. This will be supported by looking at the similarities between the two worlds. Your understanding of what digital citizenship entails will be increased by examining its three principles, each of which is comprised of three elements. You will be counselled on how to practice good citizenship using each of the elements. The course finishes up with giving you exercises designed to reinforce the principles. -
Women and Leadership: Owning Your Strengths and Skills
Original price was: $150.00.$120.00Current price is: $120.00.At the end of this course you will understand a brief history and evolution of women and leadership. You will recognize leadership barriers, how to handle them, and use them to create benefits. You will know about social and emotional intelligence, and self-awareness. You will be able to develop a basic vision and brand for your leadership and understand essential leadership skills. You will also examine decision making and create a workplace philosophy statement and action plan. -
Goal Setting
Original price was: $150.00.$120.00Current price is: $120.00.After you complete this course, you will be able to: Identify what is important to you in your life, Use goal setting activities and appropriate language to articulate what you want in your life, Explain what your dreams and goals are for both the short and long term, Use motivating techniques to help you reach your goals, Understand how to deal with setbacks. -
Networking for Success
Original price was: $150.00.$120.00Current price is: $120.00.In this course, you will learn how to identify opportunities, create a positive first impression, develop a memorable intro, start conversations, shake hands well, handle business cards, manage sticky situations, follow up with others, and organize your network. You’ll also learn how to network in online spaces, such as LinkedIn, Twitter, and Facebook. -
Workplace Violence: How to Manage Anger and Violence in the Workplace
Original price was: $150.00.$120.00Current price is: $120.00.In this course, you will learn a nine-stage plan to help organizations prevent violence. You will also learn how to respond to violent incidents, manage anger, and implement design and hiring practices that will keep employees safe. -
Building Better Teams
Original price was: $150.00.$120.00Current price is: $120.00.After you complete this course, you will be able to understand the value of working as a team, develop team norms, ground rules, and team contracts ,identify your team player style and how it can be used effectively with your own team, build team trust, identify the stages of team development and how to help a team move through them, recognize the critical role communication skills will play in building and maintaining a team atmosphere, and identify ways that team members can be involved and grow in a team setting. -
Reading Body Language as a Sales Tool
Original price was: $250.00.$200.00Current price is: $200.00.After you complete this course, you will be able to: Apply your knowledge of body language to improve communication, understand the impact of space in a conversation, understand the nuances of body language from a range of areas including your face, hands, arms, legs, and posture, use mirroring and matching techniques to build rapport, shake hands with confidence, and dress for success. -
Telemarketing: Using the Telephone as a Sales Tool
Original price was: $250.00.$200.00Current price is: $200.00.In this course, you will learn how to communicate effectively over the telephone, develop your personal telemarketing script, and close a sale. You’ll also learn how telemarketing can add to your sales strategy. -
Disability Awareness: Working with People with Disabilities
Original price was: $150.00.$120.00Current price is: $120.00.This course will assist with welcoming people with disabilities into workplaces, learning how to Interact with people with disabilities, identify and overcome barriers in the workplace, use respectful, appropriate, acceptable language in any circumstance, understand appropriate interaction during the hiring and interviewing process, and understand what job accommodation is and how it applies in a workplace. -
Conference and Event Management
$200.00After you complete this course, you will be able to: Plan a complete corporate event, including an agenda, budget, and goals, Keep your event on budget, Select an appropriate venue, Design a promotional plan, Determine whether partners, sponsors, and volunteers can help to make your event unforgettable, Select speakers and a master of ceremonies to add impact to your event, Engage your event participants, and Evaluate the process once it is all wrapped up. -
Creative Thinking and Innovation
Original price was: $150.00.$120.00Current price is: $120.00.In this course, you will identify ways to develop your creative side and build a creative environment. You’ll also learn a basic problem-solving process, individual creative thinking tools (such as the RAP model, shoe swap technique, mind mapping, metaphors, and toys), and team-based creative thinking tools (such as brainstorming, brainwriting, rolestorming, the stepladder technique, and slip writing). -
Anger Management: Understanding Anger
Original price was: $150.00.$120.00Current price is: $120.00.This course will help you identify how anger is affecting you. You will also learn about the anger process, trigger thoughts, behavior types, and coping strategies. -
English as a Second Language: A Workplace Communications Primer
Original price was: $150.00.$120.00Current price is: $120.00.This is an opportunity to review and enhance your proficiency in listening, speaking, reading and writing. You will find that being aware of cultural and workplace influences will help keep them from creating barriers to communication. Practical information on selecting the right words, and combining them effectively to get your message across, will improve your verbal and written communication. Specific advice on email, videoconferencing, proposals, and selling your ideas will further improve your communication skills.
