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  • Building Your Self Esteem and Assertiveness Skills

    Original price was: $150.00.Current price is: $120.00.
    At the end of this course, you will be able to: define what the balanced scorecard is, identify the benefits of the scorecard, create a vision statement for the balanced scorecard, understand what corporate values, mission statements, and vision statements are and how they tie into the balanced scorecard process, determine if the balanced scorecard is right for your organization, describe the key elements of the balanced scorecard process, identify a strategy map, tactical action plan, and balanced scorecard, identify the components of supporting balanced scorecard plans, understand what processes you will need to support the balanced scorecard, and, identify the members of different balanced scorecard teams.
  • Coaching and Mentoring

    Original price was: $150.00.Current price is: $120.00.
    In this course, you will learn how coaching and mentoring differ from each other. You will also learn the key aspects of each skill as well as supporting skills (such as goal setting, communication, feedback techniques, and adult learning principles).
  • Networking for Success

    Original price was: $150.00.Current price is: $120.00.
    In this course, you will learn how to identify opportunities, create a positive first impression, develop a memorable intro, start conversations, shake hands well, handle business cards, manage sticky situations, follow up with others, and organize your network. You’ll also learn how to network in online spaces, such as LinkedIn, Twitter, and Facebook.
  • Business Writing That Works

    Original price was: $150.00.Current price is: $120.00.
    This course will teach you how to write and proofread your work so it is clear, concise, complete, and correct, how to apply these skills in real world situations, how to use language that is courteous, how to use the proper format for memos, letters, and emails, and how to determine whether your writing can be easily understood by your intended audience.
  • Giving Effective Feedback

    Original price was: $150.00.Current price is: $120.00.
    In this course, you will learn about the essential elements of feedback, important communication techniques, and a framework for informal and formal feedback. You’ll also learn some tips for receiving feedback.
  • Building Relationships for Success in Sales

    Original price was: $250.00.Current price is: $200.00.
    This course will teach you how to leverage customer-focused selling, identify what influences relationships, expand your communication skills, manage your body language, develop a professional handshake, and grow your network.
  • Workplace Ergonomics: Injury Prevention Through Ergonomics

    Original price was: $150.00.Current price is: $120.00.
    In this course, you will learn how to identify, assess, and resolve ergonomic issues. You will also learn about basic ergonomic principles for sitting, standing, lifting, transporting items, and using tools. Ergonomic environments and workstations will also be covered.
  • Research Skills

    Original price was: $250.00.Current price is: $200.00.
    In this course, you will learn basic research skills, such as reading, memory recall, and note-taking. You will also learn how to create different kinds of outlines for different stages of your project, and how to move from the outline to writing, editing, and polishing. As well, you’ll learn how to find information using the library’s Dewey Decimal System, journals, and the Internet.
  • English as a Second Language: A Workplace Communications Primer

    Original price was: $150.00.Current price is: $120.00.
    This is an opportunity to review and enhance your proficiency in listening, speaking, reading and writing. You will find that being aware of cultural and workplace influences will help keep them from creating barriers to communication. Practical information on selecting the right words, and combining them effectively to get your message across, will improve your verbal and written communication. Specific advice on email, videoconferencing, proposals, and selling your ideas will further improve your communication skills.
  • Goal Setting

    Original price was: $150.00.Current price is: $120.00.
    After you complete this course, you will be able to: Identify what is important to you in your life, Use goal setting activities and appropriate language to articulate what you want in your life, Explain what your dreams and goals are for both the short and long term, Use motivating techniques to help you reach your goals, Understand how to deal with setbacks.